The auditor turns to QA. QA turns to you. Under SQF Edition 10, the question shifts from whether someone took the training to whether they can actually do the job, and the records reflecting this live in your system.
This playbook is written for HR and L&D teams making that shift. It covers:
- The three things auditors will ask for that most learning systems cannot produce today: demonstrated capability, on-the-job validation, and role-filtered evidence.
- What Edition 10 requires of your system, across competency validation, role-specific pathways, and food safety culture.
- Six capabilities a platform has to deliver: learn, engage, assess, verify, track, audit.
- A four-level maturity model, from Documentation Mode through Culture-Integrated, with what is observably true at each level and what moves you to the next one.
- Why multilingual delivery is an evidence problem, not a translation problem.
- The questions to bring to QA, Operations, and your CFO before you ask for budget.
